Shipping & Returns
Returns & Exchanges
The following Return Policy only applies to online purchases made through SHOPZAHIR.COM
FINAL SALES: All sales of jewelry are FINAL SALE, items cannot be returned for exchange or credit.
For all other items, to be eligible for an exchange or credit as described below, the merchandise must be returned unworn with tags and sanitary liner (for swimwear) intact and must be accompanied by the original return form and customs documents (if applicable).
Returns are accepted within 7 days from the shipped date. At this time prepaid return labels are not available.
CONSIGNMENT return policy
To return apparel, shoes, belts, fine jewelry or watches you must request a Return Merchandise Authorization number (RMA) within 7 days of the shipment date and return the item(s) within 14 days of the shipment date. To request an RMA number, go to Contact Us, and simply fill out form with "Request RMA" on the subject line. The customer is responsible for the cost of return shipping.
Once we receive your return in our warehouse, please allow up to 7 business days to process your return, plus another 5 business days for the refund to be reflected in your credit card statement. We’ll notify you by email once we have received and processed your return.
At SHOPZAHIR.COM, orders ship out from our warehouse standard USPS Ground within 5 business days. Although most online orders process and deliver within 5 to 7 business days, please allow up to 2 to 3 weeks for delivery.